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Predicts 2023: CSP Technology and Operations Strategies
This Gartner Report outlines short to medium-term strategic choices that CSPs must make — double down on digital acceleration or become risk-averse and revert to cost reduction only. This choice will directly impact the competitiveness of your organization.
Learn how Communications Service Providers (CSPs) can provide exceptional customer experiences despite economic challenges and talent shortages by adopting a total experience paradigm and platform approach.
Download our report to discover the multipronged approach CIOs and technology executives must take to prepare for the future, including:
- Achieve agile operations and a culture of innovation
- Develop a shared vision of digital acceleration
- Prioritize initiatives through strategic portfolio management
Complimentary Gartner Report
Download the report for more in-depth analysis and insights on building digital marketplaces.
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