Digital Experience Platform to Digitize Operations & Enable Revenue Generation
Acumen360™ Digital Customer Experience & Marketplace Platform Solution
CloudSmartz helps CSPs transform into digital-first service providers by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience.
CloudSmartz platform solution and professional services transform bold and forward-thinking Communications Service Providers (CSPs) into Digital-First Service Providers.
The Acumen360™ platform solution does this by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience – driving value creation and direct financial improvements for CSPs of all shapes and sizes.
ACUMEN360 Platform Solution
Acumen360™ enables a full-service customer experience portal that provides a multi-dimensional view into on-demand services as well as traditional products – including API integration-hooks into all legacy systems for provisioning, ticketing, communications, and more – to provide for a single-source-of-truth of data, information, and transactions between the CSP services and the end-user customer experience.
Acumen Digital Experience
Omnichannel Platform, Service Performance, Enhanced Customer Care, Analytics IQ Engine
Acumen Marketplace Experience
Product Ordering, Service Management & Orchestration, Zero-Touch Provisioning
Acumen Service Experience
Multi-domain Service Activation, Mgmt. & Monetization, Vendor Neutral Ecosystem
We service the Communications Service Provider & Telecom Industry
– including Data Center, Telecom, Fixed Line, MVNO, Subsea, Satellite and Greenfield Digital Communications Providers