Digital Experience Platform to Digitize Operations & Enable Revenue Generation
Acumen360™ Digital Customer Experience & Marketplace Platform Solution
CloudSmartz helps CSPs transform into digital-first service providers by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience.
ABOUT CLOUDSMARTZ
CloudSmartz platform solution and professional services transform bold and forward-thinking Communications Service Providers (CSPs) into Digital-First Service Providers.
The Acumen360™ platform solution does this by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience – driving value creation and direct financial improvements for CSPs of all shapes and sizes.
1
+
Years of Telecom & Software Experience
1
+
Service Providers Customers Served
80
+
Software/Telecom Specialized Teams
1
+
CUSTOMER END-USER ENGAGEMENT & INTERACTIONS
ACUMEN360 Platform Solution
Acumen360™ enables a full-service customer experience portal that provides a multi-dimensional view into on-demand services as well as traditional products – including API integration-hooks into all legacy systems for provisioning, ticketing, communications, and more – to provide for a single-source-of-truth of data, information, and transactions between the CSP services and the end-user customer experience.
Acumen Digital Experience
Omnichannel Platform, Service Performance, Enhanced Customer Care, Analytics IQ Engine
Acumen Marketplace Experience
Product Ordering, Service Management & Orchestration, Zero-Touch Provisioning
Acumen Service Experience
Multi-domain Service Activation, Mgmt. & Monetization, Vendor Neutral Ecosystem
We service the Communications Service Provider & Telecom Industry
– including Data Center, Telecom, Fixed Line, MVNO, Subsea, Satellite and Greenfield Digital Communications Providers
LATEST INSIGHTS
CloudSmartz Partners with LastMileXchange to Expand Automated CPQ for Global Connectivity in its Acumen360 Intelligent Digital CX Platform
The integrated solution with Acumen360 combines on-demand global connectivity, a digital marketplace, real-time configure-price-quote (CPQ),…
CloudSmartz Joins MEF to Advance Digital Transformation
Acumen360 Digital Experience Platform for CSPs Enhanced with MEF APIs NEW YORK, 26 OCTOBER 2021…
Experience Excellence is the Gateway to Your CSP Customer Base
The everyday telecommunications customer is increasingly comfortable and skilled with a digital experience platform to…
"CloudSmartz has done everything for us: they build, they manage, and they support. We chose the right business to partner with; they have made good on their promise to enable our business to thrive."
Carl Grivner
CEO | Global Cloud Xchange (GCX)
"We are pleased to be working with CloudSmartz to accelerate our digital transformation for our customers and partners – CloudSmartz leadership has a strong understanding of the complexities of our network and customer demands – and a long history of executing."
Larry Schwartz
Former CEO | Seaborn Networks
"CloudSmartz understands the big picture and translates concepts and directional aspirations into real deliverables of next generation capabilities. They deliver on a genuine partnership model – making decisions fast and cleanly without things getting lost in translation."
Jon Vestal
Head of Product Architecture
"If you look at the culture that we built to thrive as being digital, CloudSmartz stood out for us for two reasons: one was their thought leadership. The second was that they understood the diversity of our customer base… Plus it helps that they work at our pace."
Jacqueline Teo
Chief Digital Officer, HGC Global Communications
“CloudSmartz understands the big picture and translates concepts and directional aspirations into real deliverables of next generation capabilities – making decisions fast and cleanly without things getting lost in translation.”
Mike Fuqua
Vice President of IT | Segra (now COX)
"CloudSmartz has the experience and expertise that fits into our multi-year plans – they understand the innovative technology we are bringing to the marketplace and have the drive to deliver a world-class customer experience for our future clients."
Bob Brumley
CEO | Laser Light Communications