The integrated solution offers carriers real-time configure-price-quote (CPQ), and automated provisioning and activation for an integrated buying and selling platform.
CloudSmartz, LLC (CloudSmartz), is proud to announce it has formed a strategic partnership with Neustar, Inc., a TransUnion company, to enhance the quote-to-billing enablement role between B2B Communications Service Providers (CSPs) and wholesale telecom providers. This new technology-driven partnership creates an offering that combines the power of Neustar’s Universal Order Connect (UOC) with the newly announced CloudSmartz Acumen Configure-Price-Quote (CPQ) solution – a module aligned to revenue acceleration within their flagship Acumen360™ platform solution.
“In today’s digital world, there is a need for real change in the quote-to-cash process for Communications Service Providers, and it all comes down to flexibility in offerings, simplifying complex bids, and enhancing the end-user experience of real-time quoting and briefcase time,” says CEO and co-founder, Dan Wagner, CloudSmartz. “Neustar’s Universal Order Connect solution, when combined with our powerful Acumen CPQ, offers a complete quote-to-billing enablement process that accelerates revenue growth and empowers the customer with the opportunity to have real-time visibility of order and provisioning statuses.”
Combined with Neustar’s UOC, the CloudSmartz Acumen CPQ solution offers more than 70 standard and advanced features, including API integration adapters to the industry’s most popular Operations and Business Support Systems (OSS/BSS). The joint solution sets the foundation for enabling a true end-to-end digital services marketplace, including integration with a carrier’s existing OSS/BSS stack for streamlined efficiencies, and makes the following benefits possible (and with results varying):
- Accelerate revenue with product bundling and self-service marketplace channel
- Reduce the quote-to-order and briefcase time in some cases by 60% – including +/- 40% reduction in order fallout
- Speed up RFP responses, optimize service quality and lower operational expenses
- Provide real-time status updates and notifications to stakeholders and customers
- Improvement of pricing accuracy with higher and more predictable profit margins
“As new services such as SD-WAN, IoT, Industry 4.0, 5G Fixed Wireless, and Cloud Computing accelerate, so do the expectations of B2B service providers and their enterprise customers. In today’s environment, they expect faster service delivery, regardless of location,” said John Denemark, general manager and vice president of carrier provisioning for Neustar. “The synergies between our solutions will help to address these demands by reducing manual processes and providing better visibility and transparency – ultimately delivering a better customer experience.”
CloudSmartz and Neustar share a vision of digitizing and simplifying complex processes and challenge areas that impact the user journey from quotes to billing to provisioning. This partnership builds on the benefits of Neustar UOC by combining it with a carrier-built CPQ to create a foundational framework that is uniquely agnostic to CSPs’ existing support systems – unlocking value and innovation.
CloudSmartz delivers the industry’s leading digital marketplace and intelligent digital customer experience platform, Acumen360™ for on-demand global connectivity to accelerate digital transformation for Communications Service Providers (CSPs). Acumen360 drives value creation and immediate financial improvements by unlocking customer software-centric automation. CloudSmartz helps CSPs transform into digital-first service providers by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience. Encompassing over a quarter-century of telecom and software-industry experience, CloudSmartz has been recognized by Inc. magazine as one of America’s Fastest-Growing Privately-held Companies for five consecutive years. For more information, visit https://cloudsmartz.com, follow CloudSmartz on LinkedIn, or book an exploratory call with CloudSmartz by clicking here.
About TransUnion (NYSE: TRU)
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences, and personal empowerment for hundreds of millions of people. https://www.transunion.com
Neustar, Inc., a TransUnion company, is a leader in identity resolution providing the data and technology that enable trusted connections between companies and people at the moments that matter most. Neustar offers industry-leading solutions in marketing, risk and communications that responsibly connect data on people, devices and locations, continuously corroborated through billions of transactions. Learn how your company can benefit from the power of trusted connections. home.neustar
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