New Configure-Price-Quote (CPQ) product is now available from CloudSmartz, fully integrated with the Acumen360 Platform supporting existing B/OSS environments
New York – 17 October 2022 – CloudSmartz, LLC (CloudSmartz) today announces the launch of its Acumen CPQ product, which has been intentionally designed to accelerate digital transformation for Communications Service Providers (CSPs) of all sizes. The new Acumen CPQ offering enhances the value of CloudSmartz’ flagship Acumen360™ Platform, which has been deployed globally to help CSPs maximize and accelerate revenue while simplifying complexity and lowering cost associated with the quote-to-cash process.
Acumen CPQ is a highly configurable solution that provides a powerful product catalogue and configure-price-quote functionality. This new product from CloudSmartz also provides intuitive interfaces specifically tailored for sales, engineering, and enterprise-customer teams. Acumen CPQ was designed with ease-of-use top of mind, providing a shopping-cart style quotation tool that is both rules and role driven for both CSP sales teams and their enterprise customers. Acumen CPQ is highly configurable and includes a wide range of powerful administrative capabilities and over 70 unique features out of the box. Acumen CPQ can also be implemented as a standalone, cloud-hosted, hybrid or on-premise solution to integrate with existing customer systems and infrastructure.
When combined with CloudSmartz’ Acumen360 platform, the new Acumen CPQ solution gives CSPs a powerful, integrated revenue ecosystem designed to simplify, automate, and integrate the complex tasks associated with the revenue lifecycle. Having a streamlined, automated CPQ mechanism drives standardization and quality control throughout the revenue-management process and accelerates the delivery of customer services to meet growing demand. Developed with decades of telecommunications-specific experience, the Acumen CPQ was purpose built for CSPs and includes a vast array of flexible APIs and interfaces that enable plug-and-play integration with CSPs’ existing B/OSS environments and third-party suppliers.
“The launch of our Acumen CPQ adds to our continued momentum and mission to accelerate revenue growth for CSPs around the world,” said Dan Wagner, CEO of CloudSmartz. “Acumen CPQ provides CSPs flexibility in offerings, simplifies complex bids, solves key issues such as customer-basket abandonment, and enhances the customer experience.”
Some key benefits of Acumen CPQ include:
- Improves Order Accuracy and Quoting – through a variety of pre-built mechanisms and pricing aggregator integrations
- Accelerates sales revenue – with faster access to highly accurate quotes resulting in more deals won in a shorter timeframe
- Enables faster go-to-market – with product bundling with traditional, on-demand, third-party, and partner services
- Enhances the digital experience and CSP brand – leveraging customer self-service that creates greater loyalty and decreases churn
- Increase speed of digitization, virtualization, and optimization – supporting end-to-end automation and a unified service experience and service delivery
“Acumen CPQ is incredibly flexible and designed with standards-based interoperability in mind – allowing for optimization of business processes and automation with existing, new and future systems,” says, Matthew Ray, CMO at CloudSmartz. “We built Acumen CPQ for CSPs who want bottom-line results and solutions that accelerate revenue, reduce and stabilize operational costs, and enable an inseparable customer experience.”
Acumen CPQ from CloudSmartz can be rapidly deployed to provide end-to-end automation across the entire quote-to-cash process to speed ROI by eliminating multi-system, multi-vendor, and ecosystem complexity through an intuitive interface for internal teams and end-customers alike. Acumen CPQ can also be extended with add-on modules for electronic order forms, complex bids, and for added ease of use – including an intelligent artificial intelligence bot and solution-design module to aid sales as they engage with customers and customize service offerings.
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About CloudSmartz CloudSmartz delivers the industry’s leading digital marketplace and intelligent digital customer experience platform, Acumen360™ for on-demand global connectivity to accelerate digital transformation for Communications Service Providers (CSPs). Acumen360 drives value creation and immediate financial improvements by unlocking customer software-centric automation. CloudSmartz helps CSPs transform into digital-first service providers by optimizing business intelligence, digitizing operations, and generating revenue opportunities through a unified service experience. Encompassing over a quarter-century of telecom and software-industry experience, CloudSmartz has been recognized by Inc. magazine as one of America’s Fastest-Growing Privately-held Companies for five consecutive years. For more information, follow CloudSmartz on LinkedIn.